Fantastic service
Amanda was excellent in communicating with us as we were trying to apply for rentals from NSW wanting to move interstate. She replied to emails late in the evening and promptly answered any questions we had. Also the only person of all the real estates we had applied with that took the time to do a video walk through with me due to being able to attend in person inspections. Cassandra also has been brilliant to deal with so far, nothing has been an issue and always prompt with her emails. Thanks guys!
Source - RateMyAgent - 13/07/2022
Friendly, approachable and extremely professional
I was really impressed with the approachability and professionalism of Amanda during my showing of one of their units.
I was confident in moving forward with my rental application and felt that the team was as enthusiastic about getting me moved in as I was.
Source - RateMyAgent - 24/06/2022
Knowledgeable, prompt and accessible
Initially we had Amanda managing all the details for our rental and then Natalia took over to be the ongoing property manager- essentially appraising the property and providing advice on changes to be made which made the process simple and less stressful. They provided a very details market comparison to get the best rental yield for us. They were always prompt with communication and responsive/accessible in regard to any queries I had, and gave detailed information and review of potential tenants. They always were very professional in regard to provision of sound advice, organisation of all the paperwork, marketing process and final forms and again we’re so prompt with the process. We had our house rented after only about a week on the market. Definitely 5 stars :)
Source - RateMyAgent - 22/06/2022
efficient and knowledgeable
I had a great experience with the Summit Reality Team, I chose to go through Summit and they exceeded my expectations they had my house rented out with in a day of being on the market. They are very experienced and efficient I had no dramas with them and would rent another with them
Source - RateMyAgent - 13/06/2022
The Summit Staff that manage the rental unit.
I have been very happy with all the staff Coral, Amanda, Kim, Tamara, Christine and Robyn who look after and manage my rental unit. There may be other staff that help that I haven't put their name down because I couldn't remember it and I apologies to any of the staff members who I haven't listed.
You have all done a very efficient and great job managing the unit and I really appreciated and am very thankful that you do not charge to much to manage the rental unit.
Source - RateMyAgent - 08/06/2022
Nice people
This is our third rental property with summit and as usual all went well Amanda and Coral were very helpful keeping us informed and helping with different forms making it easier for us.
Thanks the help was appreciated.
Source - RateMyAgent - 07/06/2022
Amazing agency
Summit Realty have really been amazing, the whole transition was great. They are all helpful an extremely lovely. Nothing was ever to much of a bother
Source - RateMyAgent - 07/06/2022
Amazing agency!
Had a pleasant time dealing with the agency. Very accomodating and helpful finding a rental, answered any queries I had and made the process rather easy. Helped a lot considering I’m Fifo. Cheers guys!
Source - RateMyAgent - 06/06/2022
Rental property
They were very quick to show us the property and get us moving in! Also any issues have been addressed immediately.
Source - RateMyAgent - 31/05/2022
Personal touch
The service from the beginning was consistently professional, value congruent, courteous and second to none.
The 'rental market' is generally a little bleak as a consumer, and Amanda and Coral offered much-needed respite.
Amanda demonstrated patience and kindness in all interactions; she knew the properties she was presenting and listened to my needs effectively regarding suitability.
She demonstrated good rapport, communicated clearly throughout the process, and was objectively aware of the difficulties I experienced. I was unfamiliar with the process associated with choosing and applying for rentals.
She was clear and concise in her interactions, kept me updated regarding any developments, and went beyond what would be expected—making each part of the process as simple as possible.
I told her she was an angel in disguise. She shone light through the metaphorical darkness.
Coral supported me significantly through the labyrinth of paperwork and documentation again, and I was comfortable that I could trust she knew precisely what she was doing. (when I didn't have a clue)
Coral demonstrated outstanding leadership, and I was happy to lead such a capable professional. Coral kept was in regular contact with me and directed me from points A-B by the most efficient route possible. She was very flexible in her assistance, aware that I was travelling long distances to attend the office, and offered to stay late to assist with the keys' handover.
Summit Realty, I'm sure, is aware of the star qualities of the professionals as stated above, which are ultimately the face of the company's values.
I much appreciated the kindness, patience, and leadership skills of the staff I encountered. They are undoubtedly good at what they do as they have passion and pride in their roles within the company.
If your company offers 'staff of the month' awards to employees, I would like to nominate both!
Thank you both for your hard work and dedication.
Source - RateMyAgent - 16/02/2022